MokaCigar
Accessibility Statement
www.mokacigar.com
Last Updated: 26 February 2026
MokaCigar is committed to ensuring that our Website is accessible to the widest possible audience, regardless of technology or ability. We are working to improve the accessibility of www.mokacigar.com in line with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
1. Our Commitment
We believe that luxury should be inclusive. We are actively working to ensure that our Website is perceivable, operable, understandable, and robust for all users, including those using assistive technologies such as screen readers, voice navigation, or keyboard-only navigation.
2. Measures We Are Taking
Ensuring sufficient colour contrast between text and backgrounds
Providing descriptive alt text for all product and content images
Ensuring all interactive elements are keyboard accessible
Using semantic HTML to support assistive technologies
Testing our Website with common screen readers and accessibility tools
Reviewing product pages to ensure tasting notes and descriptions are clearly structured
3. Known Limitations
We are aware that some parts of the Website may not yet fully meet accessibility standards. These include some legacy product images that may lack descriptive alt text, and third-party embedded content such as payment widgets that are outside our direct control. We are actively working to address these issues.
4. Feedback & Support
If you experience any difficulty accessing any part of the Website, or if you would like to request information in an alternative format, please contact us:
MokaCigar — Accessibility
13 Plympton Avenue, London NW6 7TL, United Kingdom
Tel: +44 7840 480227
Email: support@mokacigar.com
Website: www.mokacigar.com
We aim to respond to accessibility queries within 5 business days and will work with you to find a suitable solution.
5. Enforcement
If you are not satisfied with our response to an accessibility concern, you may contact the Equality Advisory and Support Service (EASS): www.equalityadvisoryservice.com
6. Review
This statement was prepared on 26 February 2026. It is reviewed annually and updated following any significant changes to the Website.