MokaCigar
Cookie Policy
www.mokacigar.com
Last Updated: 26 February 2026
1. Introduction
This Cookie Policy explains what cookies are, how MokaCigar ('we', 'us', 'our') uses them on www.mokacigar.com (the 'Website'), and how you can control them. This policy should be read alongside our Privacy Policy.
We use cookies in compliance with the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK GDPR. We will only set non-essential cookies with your prior consent.
2. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They allow the website to recognise your device on subsequent visits, remember your preferences, and improve your browsing experience. Cookies can be 'session cookies' (deleted when you close your browser) or 'persistent cookies' (remaining on your device for a set period or until deleted).
Similar technologies such as web beacons, pixel tags, local storage, and scripts may also be used. For simplicity, we refer to all such technologies as 'cookies' in this policy.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the Website to function and cannot be switched off. They are set in response to actions you take, such as logging in, adding items to your basket, or completing a purchase. You can set your browser to block these cookies, but the Website will not function properly as a result.
Legal basis: These do not require consent under PECR as they are strictly necessary.
Examples:
Session management cookies — to keep you logged in during your visit
Shopping basket cookies — to remember items in your cart
Security cookies — to protect against cross-site request forgery
Load balancing cookies — to distribute traffic across servers
3.2 Performance & Analytics Cookies
These cookies collect information about how visitors use the Website — for example, which pages are visited most often and whether users receive error messages. All information is aggregated and anonymous. They help us improve how the Website works.
Legal basis: Consent (you can opt in or out via our cookie banner).
Examples:
Google Analytics (_ga, _gid, _gat) — measures traffic, user behaviour, and conversions; data is pseudonymised
Hotjar — records user interactions such as scroll depth and click patterns to improve UX
3.3 Functional Cookies
These cookies allow the Website to provide enhanced functionality and personalisation, such as remembering your language preference, currency, or cigar preferences. They may be set by us or by third-party providers whose services we use.
Legal basis: Consent.
Examples:
Language and region preference cookies
Recently viewed products
Customer account preference settings
3.4 Targeting & Marketing Cookies
These cookies are set through our Website by advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites. They do not directly store personal information but uniquely identify your browser and device.
Legal basis: Consent.
Examples:
Facebook Pixel — to measure ad effectiveness and build custom audiences
Google Ads / Remarketing — to show personalised ads on Google's network
LinkedIn Insight Tag — for B2B audience insights and ad targeting
3.5 Third-Party Cookies
Some cookies on our Website are set by third-party services. These include:
Payment providers (e.g., Stripe, PayPal) — for secure transaction processing
Social media platforms — if you use share or login buttons
Embedded content providers — for any video or external content
We do not control these third-party cookies. Please refer to the respective third parties' privacy and cookie policies for more information.
4. Cookie Duration
Session cookies expire when you close your browser. Persistent cookies remain until their expiry date or until you delete them. Key durations used on our Website include:
Google Analytics (_ga): 2 years
Google Analytics (_gid): 24 hours
Session management: end of browser session
Preference cookies: up to 12 months
Marketing/retargeting cookies: typically 30–90 days
5. Your Cookie Choices
5.1 Cookie Consent Banner
When you first visit www.mokacigar.com, you will be presented with a cookie consent banner. You can choose to:
Accept all cookies
Reject all non-essential cookies
Customise your preferences by category
You can change your preferences at any time by clicking the 'Cookie Settings' link in the footer of our Website.
5.2 Browser Controls
Most web browsers allow you to control cookies through their settings. You can typically choose to block all cookies, block third-party cookies only, or delete existing cookies. Please note that disabling certain cookies may impair Website functionality. For guidance, visit your browser's help documentation:
Google Chrome: chrome://settings/cookies
Mozilla Firefox: about:preferences#privacy
Safari: Preferences > Privacy
Microsoft Edge: edge://settings/privacy
5.3 Opt-Out from Analytics Providers
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at: https://tools.google.com/dlpage/gaoptout
For Hotjar, you can opt out at: https://www.hotjar.com/legal/compliance/opt-out
5.4 Opt-Out from Targeted Advertising
You can opt out of interest-based advertising through:
Your Online Choices (youronlinechoices.eu) for EU/UK-based opt-outs
Network Advertising Initiative (optout.networkadvertising.org)
Facebook Ad Preferences (facebook.com/ads/preferences)
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable regulations. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify you via a banner on the Website. We encourage you to review this page periodically.
7. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact:
MokaCigar – Privacy Team
13 Plympton Avenue, London NW6 7TL, United Kingdom
Tel: +44 7840 480227
Email: support@mokacigar.com
Website: www.mokacigar.com